SmartLab Plus Cookie Policy

Our Site, operated by Verve Partners Limited for and on behalf of Samsung Electronics (UK) Limited (“we or “us”).


We believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies. Samsung Electronics (UK) Limited is the data controller in respect of the cookies and Verve Partners Limited act as our trusted data processor. It may look technical but it is designed to give you confidence about how we use your data and keep it safe. It also describes how you can manage cookies.

What is a cookie?

Cookies are small files which are stored on a user's computer. They, and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.

Why do we use cookies?

Our Site uses cookies and similar technologies to distinguish you from other users of Our Site. This helps us provide you with a good experience when you browse Our Site and also allows us to improve Our Site. (based on how you use the Site)

We use necessary cookies to make our Site work, to format our Site according to the device you are using and to save your preferred language. We'd also like to set optional analytical/performance cookies to help us continually improve our service. We will ask your consent to set analytical/performance cookies.

You may disable analytical/performance cookies by clicking on the cookie icon on the left-hand corner on the Site but this may affect how the website functions.

How long do they last?

A number of cookies and similar technologies we use last only for the duration of your web session and expire when you close your browser. Others are used to remember you when you return to Our Site and will last for longer. Please see the table below for more information.

What type of cookies do we use?

We use cookies and/or other similar technologies such as tracking GIFs (Graphics Interchange Format), either alone or in combination with each other to create a unique device ID.

We use the following types of cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. This are listed under analytical/performance cookies below.

You can find more information about the individual cookies we use and the purposes for which we use them below:

Strictly Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.





Helps prevent Cross-Site Request Forgery (CSRF) attacks.



Preserves the visitor's session state across page requests.



Determines the device used to access the web site. This allows the website to be formatted accordingly.



Saves the user's preferred language on the web site.



They are used to identify the user of the session and use that data for navigation through Content Personalization.

1 day


They are used to identify the user of the session and use that data for navigation through Content Personalization.

29 days


A DNN cookie (DotNetNuke cookie - used to build our site) used by the Content Management System (“CMS”) to store the TabID of the last visited page.



A DNN cookie used by the CMS to determine the UI state across postbacks (whether or not to reload the page with the 'Editing' interface).



A DNN forms authentication cookie (created when a user logs in).



Issued by a document management system that is used on our site. This cookie contains no personally identifiable information.


Analytical/performance cookies enable a website to improve the way it works.




Google Analytics

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

2 years from refresh

Disabling cookies

Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. However, you may not be able to take full advantage of our website if you do so.

The effect of disabling cookies depends on which cookies you disable but, in general, the website may not operate properly if all cookies are switched off. Rejecting or disabling cookies could result in certain content or functionality not being available to you.

If you want to disable analytical/performance cookies on our Site, you can do this by clicking on the cookie icon on the left-hand side of the Site.

Helpful resources

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Browser manufacturers also provide help pages relating to cookie management in their products. Please see below for more information.

For other browsers, please consult the documentation that your browser manufacturer provides.

It’s important that you check back often for updates to the Policy as we may change it from time to time to reflect changes to our use of cookies. Please check the date at the top of this page to see when this Policy was last revised. Any changes to this Policy will become effective when we make the revised Policy available on our website.

Samsung Electronics has offices across Europe, so we can ensure that your request or query will be handled by the data protection team based in your region. If you have any questions, the easiest way to contact us is through our Privacy Support Page at

You can also contact us at:
European Data Protection Officer
Samsung Electronics (UK) Limited
Samsung House, 1000 Hillswood Drive, Chertsey, Surrey KT16 0PS